You can retrieve your password by entering your email address. Its important that you enter the same email address as used when you signed up for the system to find you.

Remember to check your spam-filter, as experience shows that our mails often gets marked as spam.


If you do not receive an email within an hour, please contact us by electronically or by phone.

Phone: +45 8988 5030

Our phonesupport is open Monday-Friday 10-14. To ensure an efficient support process, please have your login ready. If you do not have your login, then use your email address or your card details.

Customer support is currently closed

Online support

Our online support is open 24/7, and will normally get a reply within a few hours. Remember to indicate your username and other information that may help us locate you in our system

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